vaji99 Privacy Policy

1. Introduction and Scope

vaji99 is a safe and reliable online betting and casino platform. This Privacy Policy ("Policy") describes how vaji99 ("we", "our", "platform") collects, stores, uses, and protects your personal information. This Policy applies to the website https://vaji99.cam and all services connected to it.

When you register on vaji99, log in, play our games, or use any of our services, you are considered to have accepted the terms of this Privacy Policy. We ask that you do not start using our services before reading this Policy.

We place the highest importance on your privacy and are committed to ensuring the proper protection of your personal information. If this Policy changes at any time, we will notify you accordingly.

2. What Information We Collect

vaji99 collects certain necessary information to ensure the best experience for you and to operate our services properly. The types of information collected are described below:

2.1 Registration Information

When you create an account on vaji99, we collect the following information:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or other government-issued identity document details (when identity verification is required)

2.2 Financial Information

To process deposits and withdrawals, we collect the following financial information:

• Payment method details: bKash, Nagad, Rocket, or Upay number
• Transaction history — deposit and withdrawal amounts, dates, and status
• Wallet balance and bonus balance information

We do not store any bank card numbers or full payment card data. Sensitive payment information is always transmitted via SSL encryption.

2.3 Automatically Collected Information

The following information is automatically collected while you use our platform:

• IP address and device type
• Browser type and version
• Session duration and login/logout times
• Gaming activity logs — which games were played and how much was wagered
• Cookie and local storage data (see Cookie Policy below)

3. Purpose of Using Information

vaji99 uses collected information only for the following lawful purposes:

4. Sharing Information with Third Parties

vaji99 never sells your personal information or shares it with third parties for advertising purposes. However, information may be shared in certain limited cases for the operation of services:

4.1 Payment Providers

Only the information necessary to complete transactions is shared with payment providers such as bKash, Nagad, Rocket, and Upay. This information is transmitted with the highest level of security, and third parties follow their own privacy policies.

4.2 Game Providers

Technologies from game developers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others are used to operate our games. These providers may receive a limited amount of session data to ensure game fairness and technical functionality.

4.3 Legal Obligations

Required information may be provided in response to lawful requests from law enforcement authorities or court orders. Such disclosures are made to fulfill legal obligations.

4.4 Security Providers

We work with trusted security service providers to ensure platform security and to prevent fraud and cyber attacks. Information shared in this context is minimal and used only for security purposes.

5. Cookie Policy

Cookies are small text files stored on your device. vaji99 uses cookies to improve your experience and to operate the platform properly.

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to maintain your login session, verify security, and save your game progress. Without these cookies the platform will not function properly.

5.2 Analytics Cookies

These cookies tell us how you use the platform — how long you spend on each page and which features you use most. This information is not personally identifiable and is used for service improvement.

5.3 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform.

6. Security Measures for Your Information

vaji99 adopts industry-standard security measures to protect your personal information. Our security framework consists of the following layers:

• SSL/TLS Encryption: All communication between your browser and our servers is protected by 256-bit SSL encryption, which keeps your information hidden from third parties.
• Password Protection: Your password is never stored directly — it is encrypted using a one-way hashing algorithm.
• Two-Factor Security: An option is provided to add an extra layer of security to your account.
• Server Security: Our servers are housed in secure data centers and regular security audits are conducted.
• Access Controls: Only authorized personnel can access your information, and this is strictly logged.
• Suspicious Activity Monitoring: Automated systems continuously monitor for unusual logins or transactions.

However, transmitting information over the internet carries some inherent risks. We ensure the highest level of protection, but no system can be claimed to be completely secure. Keeping your password safe and not sharing it with anyone is also your responsibility.

7. Data Retention Period

vaji99 retains your information only for as long as it is needed. Retention periods for different types of information are as follows:

• Account Information: Throughout the entire period your account is active, and for a specified period after account closure to meet legal and regulatory obligations.
• Financial Transaction History: Retained for a minimum of five years in compliance with financial regulatory guidelines.
• Communication Logs: Customer support history and live chat logs are retained for a maximum of two years.
• Analytics Data: Anonymous analytics information that is not personally identifiable may be retained for an extended period.

If you request account closure, we will begin the process of deleting stored information after the applicable legal retention period has ended.

8. Your Rights and Options

You have certain important rights over your own personal information. vaji99 respects these rights:

8.1 Right to Access Information

You may request to view all personal information we hold about you. To make this request, email [email protected] or contact us via live chat.

8.2 Right to Correct Information

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. Some information can be updated directly from your account settings.

8.3 Right to Delete Information

Subject to certain conditions, you may request that your personal information be deleted. However, information required to fulfill legal obligations may not be possible to delete.

8.4 Opting Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. To do so, contact us directly or use the "unsubscribe" link in the email.

8.5 Filing a Complaint

If you have any concerns about how your information is handled, contact us at [email protected]. We will try to respond within 7 business days.

9. Protection of Minors

vaji99 provides services only to those aged 21 and above. We do not collect personal information from minors.

We verify age at the time of registration. If for any reason we learn that a user is under 21 years of age, that account will be closed immediately and the stored information will be securely deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10. Changes to This Policy

vaji99 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will change.

If you continue to use the platform after any changes, you will be considered to have accepted the new policy. We therefore recommend checking this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: