vaji99 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the vaji99 platform ("Platform", "we", "us") and the user of the platform ("you", "user"). Reading these terms in full before using any service on the vaji99 platform is mandatory.

vaji99 is committed to providing a safe and enjoyable online gaming experience for users in Bangladesh. Our platform maintains SSL encryption, fair play and responsible gaming policies.

1. Eligibility Requirements

To open an account and use services on the vaji99 platform, the following conditions must be met:

• You must be 21 years of age or older ("for those aged 21 and above only").
• You must be located in Bangladesh and comply with applicable local laws.
• You must be of sound mind and have the legal capacity to enter into a contract on your own behalf.
• Only one account per person is allowed.
• You must not be a person who has previously been banned from the vaji99 platform.

2. Account Registration and Management

To successfully register an account on vaji99, you must provide accurate and complete personal information.

2.1 Registration Process

• All information provided at the time of registration must be true, accurate and up to date.
• A valid National ID (NID) or passport may be required to complete account verification.
• To change your email or mobile number after registration, please contact the support team.

2.2 Account Security

• Keep your login credentials (username and password) confidential and do not share them with any third party.
• If you suspect unauthorised access to your account, notify our support team immediately.
• You are solely responsible for all activity on your account.
• One person cannot operate multiple accounts.

3. Deposits and Withdrawals

vaji99 supports Bangladesh's popular mobile banking methods for secure and fast financial transactions.

3.1 Deposits

• Accepted methods: bKash, Nagad, Rocket, Upay.
• Minimum deposit amount: ৳300 (for each method).
• Deposits are generally credited to your account instantly.
• When making a deposit, make sure your account name and mobile number match correctly.

3.2 Withdrawals

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: between 15 minutes and 2 hours.
• Once a withdrawal request is verified, it will be sent to the designated mobile banking account.
• Account verification must be completed before withdrawals can be made.
• Wagering requirements must be met before bonus funds can be withdrawn.

4. Bonuses and Promotions

vaji99 regularly offers bonuses and promotional offers. The following terms apply to receiving and using bonuses.

4.1 Welcome Bonus

• 120% bonus on the first deposit, up to a maximum of ৳8,000.
• Example: On a ৳1,000 deposit you will receive a ৳1,200 bonus, giving a total balance of ৳2,200.
• Example: On a ৳14,000 deposit you will receive a maximum bonus of ৳8,000, giving a total balance of ৳22,000.
• Before withdrawing the bonus, the combined total of the original deposit and bonus must be wagered 10 times (10x).

4.2 General Bonus Terms

• Each bonus offer has its own specific terms and conditions, which are stated in the offer details.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• A bonus may only be used after real money has been wagered first.
• Any attempt to obtain bonuses by fraudulent means will result in account termination.
• vaji99 reserves the right to modify or cancel any bonus offer.

5. Gameplay and Fair Play Policy

All games on the vaji99 platform are operated fairly and transparently. We are committed to ensuring fair play.

• All games use Random Number Generator (RNG) technology.
• Game outcomes are completely random and not predetermined.
• Each game has its own rules, which are displayed within the game.
• If a bet is voided due to a technical error, the original stake will be refunded.
• In the event of any dispute, vaji99's system logs will be considered the final evidence.

6. Prohibited Activities

The following activities are strictly prohibited on the vaji99 platform and immediate action will be taken if such activities are detected:

• Attempting to gain an advantage through fraud, deception or any dishonest method.
• Using automated software, bots, scripts or any other technical means.
• Money laundering or illegal financial transactions.
• Abusing bonuses by operating multiple accounts.
• Using another person's account credentials or gaining unauthorised access to an account.
• Attempting to breach the platform's security measures.
• Harassing or disturbing other users.

7. Privacy and Data Protection

vaji99 places the highest importance on the privacy and protection of your personal information.

• Your personal information is collected and used solely for the purpose of providing services.
• Your information is not sold or transferred to any third party.
• Information may be shared when required by legal obligation or for fraud investigation purposes.
• For more details, please read our Privacy Policy.

8. Responsible Gaming

vaji99 firmly believes in responsible gaming. We want our users to enjoy games in a healthy and enjoyable way.

• Only play with an amount of money that, if lost, will not affect your daily life.
• View gaming as entertainment, not as a means of earning money.
• Set time and budget limits for gaming and stick to them.
• If you notice signs of addiction, take a break immediately and seek support.
• Keep minors away from your account.

To learn more about responsible gaming, visit our Responsible Gaming page.

9. Account Suspension or Closure

9.1 Closure by the User

You may request to close your account at any time by contacting our support team. Please make sure to withdraw any available balance before closing your account.

9.2 Suspension or Closure by vaji99

vaji99 reserves the right to suspend or permanently close your account in the following circumstances:

• Violation of any clause of these terms.
• Evidence of involvement in fraud or dishonest activities.
• Providing a false identity or information.
• An account that has been inactive for an extended period.
• Legal requirements or regulatory directives.

10. Limitation of Liability

To the maximum extent permitted by applicable law, vaji99 will not be liable for the following:

• Loss caused by internet disconnection or technical errors.
• Loss resulting from the actions of third parties.
• Loss resulting from user negligence or unauthorised use of an account.
• Service interruption due to unforeseen circumstances (Force Majeure).

However, vaji99 will always strive to protect the fair interests of users and attempt to resolve any issues promptly.

11. Changes to Terms

vaji99 reserves the right to change, modify, or update these terms and conditions at any time.

• In the case of significant changes, users will be notified via email or a notification on the platform.
• Continued use of the platform after any changes will be considered acceptance of the revised terms.
• New terms will take effect from the date of publication.
• Previous terms will be retained as an archive.

12. Contact

If you have any questions or need clarification regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali live chat support (available on the platform)

Our support team is available around the clock at your service. Do not hesitate to contact us to report any issues or complaints.